Creeps on vacation in Spain left me in tears – then the hotel offered me the ‘worst gesture ever’ to apologize I’m livid
A WOMAN who claims she was forced to flee her four-star holiday hotel after being harassed by creeps has slammed the ‘gesture’ of apology offered by resort staff.
Kelsey Johnson, 25, recently split from her boyfriend and thought a trip to the sun was just what she needed to get over the breakup blues.
But she was left in tears when three men continually made her feel uncomfortable while on holiday in Malaga – touching her arms, telling her to take off her clothes and bring drinks to her table and s sit next to her.
To make matters worse, she claims ILUNION Hotel staff witnessed the harassment but did not intervene at any time, even after she repeatedly asked them to leave her alone.
And after complaining to resort management, she claims the goodwill gesture she was promised was a cup of coffee.
Kelsey, from Thurso, says: “I was harassed by three Russian men.
“To the point that I had to leave because they wouldn’t leave me alone.
“Staff surely have a duty of care and should intervene when they see these situations.
“I was there two nights and had been harassed on both, but the staff did absolutely nothing.
“They told me to take off my jacket and tried to force me to drink drinks which I refused to touch.
“I was blunt and told them to leave me alone but they didn’t.
“I left and burst into tears, I never missed my mother so much.”
Kelsey, who was also charged twice for her break after a mistake, continued to see the same men throughout her stay and complained to management.
However, she says the only goodwill gesture she received was a free cup of coffee as an apology.
She says: “I feel like the men lack understanding because he made a joke and said, ‘I’m sure the men weren’t exactly George Clooney or David Beckham.
“I told her whether they look good or not, it makes no difference, three men harassing one woman who doesn’t want attention is unacceptable.
“He told me I should have phoned the police, but surely the hotel itself has a duty of care.
“I wouldn’t travel alone if I didn’t think I could defend myself, but even I have my limits.”
A hotel spokesperson said: “Yesterday I spoke directly with the guest and everything was clarified.”
While a Booking.com spokesperson said: “The team has reviewed this and contacted the customer directly here.
“They reimbursed the customer for the accidental duplicate charges and also offered a gesture of goodwill for the experience she had with the other customers.”
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